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Metro Pcs Corporate Store Complaint - bad - customer service
Metro Pcs Corporate Store Complaint

Metro Pcs Corporate Store Complaint

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bad - customer service


Bought a brand new cell phone at a Metro pcs store for my son. Two weeks later the screen randomly goes white. Returned it to the store where i bought it however they do not take returns. Brought it to the corporate store they indicated that i have to send it to the manufacturer after 2 weeks of use. I said i would buy a new phone to replace it while they try to get it repaired, the manager indicated that he cannot be responsible for the phone if I leave it with him for repairs. I said i have 2 other lines but this line is for my disabled son he said it does not matter rules are rules. Dont know what to do now..cannot find any info. on manufacturer.please email me at chrisspencer@hotmail.com or call me at 404 388 4924


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